Betting is meant to be enjoyable entertainment, not a source of stress or financial hardship. i8my is fully committed to ensuring every Malaysian player can enjoy our platform in a healthy, safe, and responsible way.
At i8my, we believe betting is a form of entertainment — much like watching the EPL or Malaysia Super League on weekends, or playing e-sports games with friends. It's meant to be fun and kept in check.
We also recognise that for some individuals, gambling can become more than just entertainment. That is why i8my invests seriously in its responsible gambling programme — not because we are required to, but because we genuinely care about the wellbeing of every one of our members.
We want our players to still be i8my members five or ten years from now — and that can only happen if they play smart, within their means, without letting gambling interfere with their daily lives.
"Entertainment money is money you're comfortable losing without it affecting your bills, food, or savings. If you're playing beyond that limit, it's time to take a step back."
All these tools are accessible directly from your account settings. No need to contact anyone — you are fully in control.
Set the maximum amount you can deposit into your i8my account within a period of your choice. Once a limit is set, it cannot be increased immediately — there is a 24-hour waiting period to prevent hasty decisions.
Active immediatelyThe i8my platform will automatically stop accepting bets from your account once your net losses within the set period have reached the limit you configured yourself.
Automatic ProtectionSet the maximum amount of time you want to play in a single session. When the time is up, the system will automatically log you out and prompt you to take a break.
For a balanced lifestyleSet the maximum amount you can wager in a single round or bet. This helps you avoid making large, impulsive bets when you're feeling excited or frustrated.
Per-bet controlNeed a short break? Activate a pause for 24 hours, 7 days, or 30 days. During this period, you won't be able to log in or play, and i8my will not send you any marketing communications.
A break with no conditionsLong-term self-exclusion options for 6 months, 1 year, 5 years, or permanently. This is a more serious step and cannot be reversed until the minimum period has ended, even if you request it.
Long-term commitmentLog in to your i8my account → Click the profile icon in the top right corner → Select "Account Settings" → Navigate to the "Responsible Gambling" tab. All tools can be activated in under 2 minutes. If you need assistance, contact 24/7 live chat support.
Most people struggling with gambling problems don't recognise it in the early stages. It happens gradually. Go through the list below — if you identify with three or more of these, it may be time to talk to someone.
Answer the following questions honestly with yourself. There are no right or wrong answers — this is simply to help you assess your relationship with gambling.
These tips aren't just theory — they are real practices that help Malaysian players enjoy i8my as a long-term form of entertainment.
Enter your monthly income to receive a recommended safe entertainment budget.
Contact i8my support or external specialists who can help you:
This isn't just policy on paper. Every one of these commitments is actively enforced in i8my's day-to-day operations.
Every new registration on i8my goes through an age verification process using MyKad. Individuals under 18 will not be able to register or access any part of the platform.
The i8my system automatically monitors betting patterns. Players showing at-risk signs will receive proactive communication from our team and be encouraged to use the available self-control tools.
All i8my customer support staff receive specialised training in identifying and assisting players who may be experiencing gambling problems — without judgement and with full empathy.
I8my does not use high-pressure marketing tactics or send promotions to players who have set limits or applied for self-exclusion. These marketing restrictions are enforced technically, not just as policy.
I8my's responsible gambling programme is independently audited every year by a qualified third party to ensure all tools and policies are working exactly as promised to our members.
A running display of your elapsed session time is shown continuously while you play. Reminder notifications are sent automatically once you have played beyond the duration you have set.
Join 520,000+ Malaysian members who enjoy i8my as a healthy, controlled form of entertainment. Sign up today and set your self-control limits from the very first minute.
⚠️ Gambling involves financial risk. For individuals aged 18 and above only. If you or someone you know has a gambling problem, please seek help.